STIHL Extended Warranty Promotion: Get an Extra Year of Coverage with a STIHL Smart Connector

30th Jun 2023

Protect your investment with an extra year of warranty

STIHL is pleased to announce a new extended warranty promotion for professional customers. When you purchase a qualifying petrol tool or AP System tool with a STIHL Smart Connector, you'll receive an extra year of warranty coverage. That's up to 3 years of protection for your STIHL equipment.

STIHL Smart Connector Blog

What is the STIHL Smart Connector?

The STIHL Smart Connector is a small, wireless device that connects to your STIHL tool. It monitors your tool's usage and sends data back to STIHL. This data helps STIHL to better understand how your tool is being used and to provide you with the best possible support.

The STIHL Smart Connector is easy to install and use. Prior to using the STIHL Connected App, create an account on iOS or Google Play. Then, launch the app and prepare your devices. What product you want to link will be requested of you. You can connect some of the more recent STIHL items simply scanning the QR code on the device. The model and serial number must be manually entered if there is no QR code. You must now connect your machine to the STIHL Smart Connector. Again, a model-specific video in the app will demonstrate how to do this for the majority of new STIHL devices. If there isn't a video, the Smart Connector needs to be attached wherever the sensor can detect an electrical current. Your product should now be configured in the app.

The STIHL Smart Connector is a great way to protect your investment and to get the most out of your STIHL tools. With the extended warranty and the STIHL Smart Connector, you can be confident that your tools will be covered against any possible manufacture issues for years to come.

Which tools are included?

The following petrol tools are included in the promotion:

  • MS 241 C-M and above including top-handle chainsaws. 
  • MS 271 and above
  • Brushcutters & Kombi Motors from FS91/KM94 & above
  • Hedgetrimmers & long-reach hedgetrimmers from HS46 & above
  • Handheld & backpack blowers, vacumm shredders & SR450 Mistblower
  • Professional lawnmowers including RM4 RTP, RM655S, RM7 series

The following AP System tools are included in the promotion:

  • All AP battery chainsaws
  • All AP battery pole pruners
  • All AP brushcutters and Kombi Motors
  • All AP hedge trimmers
  • All AP Blowers
  • All AP Lawn Mowers

Please see below for a full breakdown of the included tools. Please search for the product you are after in our search bar. 

How do I get the extended warranty?

To get the extended warranty, simply purchase a qualifying tool and a STIHL Smart Connector from us at ForestAndArb.com. We will register your tool and the Smart Connector with STIHL, and you'll be covered for an extra year. Each product will have the STIHL Smart Connector available as as "additional product" on it's page. This makes it easy for you to tell if the product is applicable for the warranty extension while browsing our website. 

This promotion is only available for professional customers.

For more information, please contact us. 

What can I see on the STIHL Connected App?

A dashboard on the site shows a variety of data, such as work times, machine productivity, running time, the last product locations, planned maintenance and repairs, and tool status.

For more information on STIHL Connected, please see below: 

Full List of included tools (Click to shop):